Login, Customer Service, & Bill Pay

To access your Truist Bank account online, please check the links and customer service information below.

To open a Truist Bank account, visit Open Bank Account Online | Truist. You must have a driver’s license or state ID and a piece of mail to show your current mailing address.

Customer Service

Please visit Contact Us & Customer Service Numbers | Truist to obtain phone numbers and mailing addresses associated with a Trtuist account online.

  • 844-4TRUIST
  • Outside the U.S.: +1-910-914-8250

Please have any of the following information when opening an account in person.

  • Photo ID and birth certificate
  • Insurance policies
  • Social Security card
  • Military service records
  • Tax statements
  • Medication and immunization records
  • Physician and health insurance information
  • Emergency contact information
  • Housing payment records
  • Pet information (like ID tags, vet info, etc.)
  • Emergency cash

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