Samsung Class Action Says Certain Plasma TVs Have Defective Capacitors

Samsung is facing a class action lawsuit over allegations it manufactures and sells defective plasma televisions that malfunction as a result of faulty capacitors and leaves customers no option to repair or replace the defective TVs.

Plaintiff Charles McCallon file the complaint against Samsung Electronics in Utah federal court earlier this week, claiming certain Samsung plasma televisions contain faulty internal components, including capacitors, that prematurely fail and render the TVs useless.

Specifically, McCallon, who purchased a high definition 3-D Samsung plasma television from Sears in November 2011, says he is out the $840 he paid after his television went kaput in just two years. According to the Samsung plasma television class action lawsuit, McCallon contacted Sears and Samsung several times regarding his defunct TV and even brought it to an authorized Samsung repair facility. Here, he was told the television was “unrepairable” because the PSB needed to repair the defect was “no longer available for this model of TV.”

Plasma televisions have a number of internal electronic components which serve dedicated functions like enabling the TV to power on and off, tune to a particular channel, display visual images properly, and replay audio. Televisions are expected to have a lifespan of around eight years of continuous use. But according to the Samsung plasma television class action lawsuit, “In order to lower the costs to consumers, Samsung used inferior component parts to make their plasma televisions more ‘affordable’ at least on the outset.”

Instead, consumers who purchased Samsung plasma television were left paying more to repair the defective TVs. What’s worse, the lawsuit claims that many customers can’t even get their plasma televisions fixed because the parts to do so are not available since most manufacturers exited the plasma television market.

“Upon information and belief, sometime after November 30, 2014, Samsung failed to maintain adequate inventory of parts to repair/replace the components of Samsung plasma television sold with the Defect.’

So basically, by not having the necessary parts available to service these defective Samsung plasma televisions or offering any resolution to customers who bought the TVs, Samsung violated state consumer protection laws and was unjustly enriched, the lawsuit states.

This isn’t the first time Samsung has caught heat over its defective TVs. In 2012, a class action lawsuit was brought against the electronics giant over problems (specifically faulty capacitors) with its older LCD plasma and DLP television models. That case was settled and provided customers nationwide with an 18-month warranty extension, a “free service visit”, and refunds for repairs. And in November 2017, Samsung was hit a another class action lawsuit claiming the company cut customers who purchased Samsung TVs made in 2013 and prior off from YouTube access without warning.

McCallon is seeking to represent a certified Class of Washington state consumers who purchased the alleged defective Samsung plasma televisions manufactured since January 2009 and the present. The Samsung plasma television class action lawsuit is requesting injunctive relief along with an award of damages for Samsung’s alleged deceptive and unfair business practices.

McCallon is representing himself and the proposed Class.

The Samsung Plasma Television Class Action Lawsuit is Charles D. McCallon, et al. v. Samsung Electronics, et al., Case No. 2:18-cv-00114-EJF, in the U.S. District Court for the District of Utah Central Division.

Claim $20 per TV, $60 per Monitor Illinois Cathode Ray Tube (CRT) Class Action Settlement

Who is a Class Member

  • Class members of the Illinois Cathode Ray Tube (CRT) Settlement include all individuals who “purchased one or more CRT televisions or monitors between March 1, 1995 and November 25, 2007 while residing in Illinois (or, if you are a business, while you were headquartered or incorporated in Illinois), for your own use and not for resale.”

If you don’t qualify for this settlement, check out our database of other class action settlements you may be eligible for.

Settlement Amount

  • $36,000,000.00

Estimated Award

  • $20 per TV and $60 per monitor

Claims will be paid on a pro rata basis (equal share) and are estimated to allow for at $20 per claim and may increase if additional defendants settle or the Illinois State Attorney General prevails at trial.

Proof of Purchase

  • N/A

Claim Form

  • class action lawsuits

Illinois Cathode Ray Tube (CRT) Settlement Notes

  • Illinois v. Hitachi LTD, et al.
  • Case No. 12 CH 35266
  • Pending in the Circuit Court of Cook County, Illinois

The State of Illinois brought this antitrust class action lawsuit against several manufacturers and suppliers of cathode ray tubes, claiming the companies conspired to fix and inflate prices of CRTs, resulting in overcharges to consumer who bought certain televisions and monitors containing CRTs.

A cathode ray tube (CRT) is a piece of technology used as screens in televisions and computer monitors. CRTs were the main technology used in these devices prior to LCD, Plasma, and LED displays.

According the lawsuit, the alleged actions of Hitachi, LG,  Philips, Samsung, Panasonic, and Toshiba resulted in consumers paying much higher prices for CRTs than they should have.

As of now, the state of Illinois has settled claims with Hitachi,  LG,  Philips, and Samsung. However, claims are still pending with Panasonic and Toshiba.

The four settling defendants deny these allegations or that indirect purchasers incurred any overcharge but agreed to settle to avoid further litigation.

Class members who wish to exclude themselves or object to the terms of the settlement must do so by March 12, 2018. Class members who wish to submit a claim must do so by July 12, 2018.

Important Dates

  • 7/12/18: Deadline to submit a claim form
  • 3/12/18: Deadline for Class members to exclude themselves or object to the settlement
  • 12/13/17: Status hearing on final approval of the filed settlements (according to the Order on Joint Motion for Approval of a Notice Plan)

Contact Information

  • Mail: CRT Illinois Claims, c/o KCC Class Action Services, PO Box 404041, Louisville, KY 40233-4041
  • Phone: 1-866-652-8226
  • Email:

Class Counsel

Settlement Website