If you’ve owned a Samsung Galaxy Note 4 or Galaxy Note 4 Edge smartphone and have noticed issues like reboot failures, freezes, or other issues that resulted in the phone not working, then you’ve likely seen an error message that states “mmc read failed.” These two Samsung smartphones both have reported problems with their memory cards, also known as the MultiMediaCard (eMMC). Customers owning both of these Samsung smartphones state that these phones will often freeze, reboot, then fail to reboot, and eventually totally fail to work.
The massive memory card defect found in both the Samsung Galaxy Note 4 and Galaxy Note 4 Edge Smartphones resulted in customers filing a class action lawsuit. The lawsuit assumes that Samsung knew it was selling smartphones that had defective memory cards. Samsung advertises, especially with its Note 4 smartphone, that they test their smartphones before their release dates to insure their smartphones are both reliable and effective
Furthermore, Samsung customers that own either a Samsung Galaxy Note 4 or Galaxy Note 4 Edge Smartphone also claim that the memory problem happened on the smartphones both before and after the phones’ warranty dates had passed. Users of both phones who have encountered this problem state that this defect makes their phone totally useless once the problem arises.
Since the class action lawsuit assumes that Samsung never informed customers about the defect, individuals that own either a Samsung Galaxy Note 4 or Galaxy Note 4 Edge feel that Samsung has both failed to report the defect to people that own these phones, and profited from selling faulty equipment after refusing to fix the phones for free. Many customers had to buy new phones or pay for repairs to their phones, allowing Samsung to make profits off the defective phones.
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Do you, or did you, have a Samsung Galaxy Note 4 or Galaxy Note 4 Edge smartphone that frequently freezes, reboots, fails to boot or has completely stopped working?