Who is Eligible?
You are eligible to receive a partial refund if you paid for the Payless Solutions interest rate reduction program between 2011 and 2015.
Note: Claim forms were sent to eligible claimants according to Payless Solutions records. If you paid for the Payless Solutions interest rate reduction program between 2011 and 2015 and did not receive a form, please contact the refund administrator.
If you don’t qualify for this settlement, check out our database of other class action settlementsyou may be eligible for.
- Partial Refund
Class members who submit a valid and timely Claim Form, can receive a partial refund.
Proof of Purchase
- You will need the reference number located on your claim form.
Payless Solutions Debt Relief Scam FTC Refund Notes
- Federal Trade Commission, et al. v. All Us Marketing LLC
- Case No. 6:15-cv-1016-JA-KRS
- Pending in the Middle District of Florida, Orlando Division
The Federal Trade Commission will be issuing partial refunds to thousands of consumers who were duped into paying $300-$3499 for a credit card interest rate reduction scam perpetrated by Payless Solutions (now known as All Us Marketing LLC).
In 2015, the FTC filed a complaint against Orlando-based Payless Solutions, claiming that the company engaged in a widespread robocall scheme to trick consumers, particularly senior citizens, into paying for bogus credit card interest rate reduction programs. These illegal robocalls were disguised as calls from “credit card services” and “card member services” and were made to numbers listed on the the Do Not Call Registry. Reportedly, during these illegal robocalls, Payless Solutions lied about lowering interest rates, working for consumers’ banks, and unfairly charging consumers’ credit cards without their authorization. In some cases, the company and the other related defendants used the information obtained to apply for new credit cards without the consumers’ knowledge.
“Working with the Florida Attorney General, we’re shutting down a scam that blasted robocalls to older people and offered bogus solutions to relieve credit card debt. It’s illegal to sell products or services with out-of the-blue robocalls, and if you get one you can expect that the sales pitch is a lie, too,” said Jessica Rich, Director of the FTC’s Bureau of Consumer Protection.
“These scammers were making illegal robocalls to people nationwide, some of whom were seniors on fixed incomes. Too often the services promised were never provided, and consumers faced even more credit card debt through charges made without their consent. My office, in partnership with the FTC, has shut down this illegal credit card interest rate reduction scam and brought those responsible under the control of a federal court receiver,” said Florida Attorney General Pam Bondi.
Payless Solutions and the other related defendants have been ordered to pay close to $5 million. Class members who wish to submit a claim for a partial refund must do so by January 4, 2019.
- 1/4/19: Claim Form Deadline
- Claims/Refund Administrator: Rust Consulting Inc.
- Phone: 1-866-759-6513
- James Davis of Federal Trade Commission
- Pamela Jo Bondi of the State of Florida, Office of the Attorney General