The maker of Knorr Pasta Sides Alfredo products is facing a consumer class action lawsuit alleging customers aren’t getting what they are paying for because the products are 40 percent empty space.
When plaintiff Kaveh Fasih purchased a Knorr Pasta Sides Alfredo product back in January in San Diego, she expected to receive a full container of the product. Instead she was surprised and disappointed when she opened the Knorr Pasta Sides Alfredo to discover that the container was nearly half-empty, or slack-fill. Seeking to hold Unilever, the maker of Knorr Pasta Sides Alfredo, accountable for this alleged intentional deception, Faish decided to take legal action.
“Had Plaintiff known the truth about Defendant’s misrepresentations, she would not have purchased the Knorr Pasta Sides Alfredo product,” the Knorr Pasta Sides class action lawsuit states.
According to the Knorr Pasta Sides class action lawsuit, slack fill is air or filler material within a packaged product. Non-functional slack fill is slack fill that serves no legitimate purpose, and misleads consumers about the quantity of the food they are purchasing.
The Knorr Pasta Sides Alfredo products are sold in non-transparent containers so customers think they are actually getting a full container of the product because they cannot see the actual contents of the container. Essentially, consumers are misled into believing that they are purchasing substantially more Knorr Pasta Sides product than they receive because the containers are comprised of empty space, or non-functional slack-fill.
Nowadays, consumers have come to expect significant slack fill in food products, but this does not excuse Unilever’s alleged deception in underfilling Knorr Pasta Sides Alfredo products, Kasih contends. Faced with a large box and a smaller box, both with the same amount of product inside, consumers are naturally apt to choose the larger box because they think it’s a better value. Kasih asserts that Unilever knows this and purposely packages its Knorr Pasta Sides Alfredo products in opaque containers that are almost half empty to capitalize on consumers purchasing nature.
Kasih brings this proposed consumer class action lawsuit on behalf of herself and all other California consumers who purchased Knorr Pasta Sides Alfredo products with non-functional slack fill during the “applicable limitations period”. She is asking the court to award punitive and compensatory damages.
Kasih and the proposed classes are represented by Scott J. Ferrel of Pacific Trial Attorneys APC.
The Knorr Pasta Sides Alfredo Slack-Fill Class Action Lawsuit is Fasih. v. Unilever, Case No. 3:18-cv-010132-BEN-BLM, in the U.S. District Court for the Southern District of California.