Claim Up to $16 J Crew Factory Stores Deceptive Pricing Class Action Settlement

Who is a Class Member

The J Crew Factory Stores Deceptive Pricing class action settlement consists of 3 settlement classes. You are included in the Class if you fall into one of the following:

California Class: “All persons who, while in California, and during the period of time beginning December 13, 2012 through August 21, 2018, purchased one (1) or more products at a J. Crew Factory and/or J. Crew Mercantile store, and/or from the J. Crew Factory website, and did not receive a refund or credit for their purchase(s).”

New York Class: “All persons who, while in New York, and during the period of time beginning June 7, 2014 through August 21, 2018, purchased one (1) or more products at a J. Crew Factory and/or J. Crew Mercantile store, and/or from the J. Crew Factory website, and did not receive a refund or credit for their purchase(s).”

New Jersey Class: “All persons who, while in New Jersey, and during the period of time beginning June 7, 2011 through August 21, 2018, purchased one (1) or more products at a J. Crew Factory and/or J. Crew Mercantile store, and/or from the J. Crew Factory website, and did not receive a refund or credit for their purchase(s).”

If you don’t qualify for this settlement, check out our database of other class action settlements you may be eligible for.


Estimated Award

  • Up to $16 in Vouchers

Class Members can receive an $8 voucher off any purchase. Class Members who purchased $100 or more (exclusive of returns) in merchandise from the J. Crew Factory website or J. Crew Factory or J. Crew Mercantile stores in California, New York, or New Jersey during the Class Period may receive one (1) additional $8.00 Settlement Voucher, provided they submit a complete, valid Claim Form.


Proof of Purchase

  • In order to receive a second Settlement Voucher, you are required to provide proof of qualifying purchases. Acceptable proof of your purchases include:
    • (1) receipt(s) clearly showing the date of purchase(s) and the total of the purchase(s), or (
    • 2) a credit or debit card transaction record clearly showing the date of purchase(s) and the total of the purchase(s).

Note: The proof of purchase must include sufficient information to allow J. Crew to verify the purchase(s).


Claim Form

  • class action lawsuits

J Crew Factory Stores Deceptive Pricing Settlement Notes

  • Press, et al. v. J. Crew Group, Inc. et al.
  • Case No. 56-2018-00512503-CU-BT-VTA
  • Pending in the Superior Court of the State of California, County of Ventura

In May 2018, plaintiffs Adam Press, Dana Delman, and Caron Colodonato filed this class action lawsuit against J Crew. alleging the company engaged in “false price referencing” at their factory outlet stores. False price referencing is the act of misrepresenting the former, original, or regular price of a product that is purportedly offered at a “sale price” in order to increase sales.

Federal regulations mandate that retailers, like J Crew, offer only genuine discounts from regular retail prices, not false discounts from inflated original prices. California law also prohibits the discounting of retail merchandise from its original price for more than 90 days.

Some retailers, such as J Crew, employ false reference pricing because it entices customers to buy, thinking they are “getting a good deal”, thereby increasing sales.

“Most consumers have, at some point, purchased merchandise that was marketed as being ‘on sale’ because the discount seemed too good to pass up. Retailers, well aware of consumers’ susceptibility to a bargain, therefore have an incentive to lie to their customers by falsely claiming that their products have previously sold at a far higher ‘original’ price in order to induce customers to purchase merchandise at a marked-down ‘sale’ price,” the J Crew Factory Store class action lawsuit states.

In this case, the plaintiffs say they were duped by J Crew Factory Store’s fake pricing schemes. For instance, a product may have a price tag with a “Reference Price” of $59.50 with nearby signage advertising “Take 40% Off Ticketed Price,” which is substantially less than the former regular price listed on the tag. However, the issue lies with the “Reference Price” – according to the lawsuit, it never existed and was intentionally designed to enable a phantom markdown. Sadly, this practice is all to common among outlet stores like the J Crew Factory Stores.

J Crew denies each and every one of the allegations of unlawful conduct, any wrongdoing, and any liability whatsoever. Complete details about the case and settlement are provided on the J Crew Factory Stores Deceptive Pricing settlement website.

Class members who wish to object to or exclude themselves from the J Crew Factory Stores settlement must do so by November 19, 2018. Class members who wish to participate in the settlement must submit a valid Claim Form on or before November 19, 2018.


Important Dates

  • 11/19/18: Claim Form Deadline
  • 11/19/18: Objection or Exclusion Deadline
  • 12/14/18: Final Hearing at 8:30 am PT* (class members do not need to attend this hearing in order to receive a slice of the settlement pie).

*Settlement Class Members who wish to speak at the hearing should check www.OSPricingSettlement.com to confirm that the date or time of the Hearing has not been changed.


Contact Information

  • Mail: J Crew Factory Stores Pricing,c/o JND Legal Administration, PO Box 91226, Seattle, WA 98111
  • Phone: 1-888-337-8725
  • Email: info@OSPricingSettlement.com

Class Counsel


Settlement Website

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