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Who is a Class Member

You are included in the JPMorgan Chase Unwanted Robocalls class action settlement “if JPMC or any affiliate or agent acting on its behalf, made one or more telephone calls to your cellular telephone through the use of an automatic telephone dialing system or a prerecorded or artificial voice between April 20, 2012, through March 16, 2018, regarding a mortgage or home equity line of credit account and, prior to being called, you orally requested not to be called.”

If you don’t qualify for this settlement, check out our database of other class action settlements you may be eligible for.


Settlement Amount

  • $2,250,000.00

Estimated Award

  • $5 to $101, depending on the number of valid claims submitted

Your exact payment will depend on how many Settlement Class members submit valid Claim Forms.

“Class counsel estimates that the amount of the settlement award, which is dependent upon the number of claims, to be approximately $101, but may be within the range of $101 (if 5% of the Settlement Class Members submit a claim) to $5 (if every estimated Settlement Class Member submits a claim).”


Proof of Purchase

  • You will need to provide a W-9 form in addition to your Claim Form.

Claim Form

  • class action lawsuits

JPMorgan Chase Unwanted Robocalls Settlement Notes

  • Barrow et al., v. JPMorgan Chase Bank, N.A.
  • Case No. 1:16-cv-03577
  • Pending in the U.S. District Court for the Northern District of Georgia

In March 2017, plaintiffs Tomeka Barrow and Anthony Diaz filed this class action lawsuit against JPMorgan Chase Bank over allegations the company violated the Telephone Consumer Protection Act (TCPA) by placing unwanted robocalls to consumers’ cell phones.

Reportedly, these unwanted robocalls were made using an automatic telephone dialing system regarding a mortgage of home equity line of credit. Both plaintiffs contend that not only did the not provide prior express consent to receive these calls, they verbally revoke any consent that Chase may have had to place these calls on multiple occasions. Still, they continued to received these unwanted robocalls.

Under the TCPA, making and/or initiating telephone calls using an automatic telephone dialing system to any cell phone number is prohibited. Companies who violated the TCPA can face hefty fines, upwards of $1,500 per willful violation.

JPMorgan Chase denies the allegations and that it violated any law. Complete details about the case and settlement are provided on the JPMorgan Chase Unwanted Robocalls settlement website.

Class members who wish to object to or exclude themselves from the JPMorgan Chase Unwanted Robocalls Settlement must do so by August 13, 2018. Class members who wish to participate in the settlement must submit a claim form on or before August 13, 2018.


Important Dates

  • 8/13/18: Claim Form Deadline
  • 8/13/18: Objection or Exclusion Deadline
  • 11/1/18: Final Hearing at 2:30 pm ET* (class members do not need to attend this hearing in order to receive a slice of the settlement pie).

*Settlement Class Members who wish to speak at the hearing should check www.BarrowTCPASettlement.com to confirm that the date or time of the Hearing has not been changed.


Contact Information

  • Mail: Barrow v. JPMorgan Chase Bank NA, Settlement Administrator – Kurtzman Carson Consultants, P.O. Box 404058, Louisville, KY 40233-4058
  • Phone: 1-855-201-2636

Class Counsel


Settlement Website

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