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Who is a Class Member

You are included in the the GameStop Security Breach class action settlement “if you used a credit, debit or other payment card to make (or attempt to make) a purchase on www.gamestop.com between August 10, 2016 and February 9, 2017.”

If you don’t qualify for this settlement, check out our database of other class action settlements you may be eligible for.


Estimated Award

  • Up to $10,000

The GameStop Security Breach Settlement will provide payments to people who submit valid claims. There are two types of payments that are available: Expense Reimbursement and Extraordinary Expense Reimbursement.

(1) Expense Reimbursement: Class Members can receive reimbursement of up to $235 total for the following categories of out-of-pocket expenses resulting from the GameStop Security Breach:

  • unreimbursed bank fees;
  • unreimbursed card reissuance fees;
  • unreimbursed overdraft fees;
  • unreimbursed charges related to unavailability of funds;
  • unreimbursed late fees;
  • unreimbursed over-limit fees;
  • long distance telephone charges;
  • cell minutes (if charged by minute);
  • internet usage charges and text messages;
  • unreimbursed charges from banks or credit card companies;
  • postage;
  • interest on payday loans due to card cancelation or due to over-limit situation;
  • costs of credit report(s);
  • costs of credit monitoring and identity theft protection (up to $120);
  • reimbursement of up to three hours of documented lost time (at $15 per hour) spent dealing with replacement card issues or in reversing fraudulent charges (only if at least one full hour was spent)
  • and an additional $22 payment for each credit or debit card on which documented fraudulent charges were incurred that were later reimbursed.

(2) Extraordinary Expense Reimbursement: Class Members who had other extraordinary unreimbursed monetary losses because of information compromised as part of the  GameStop Security Breach are eligible to make a claim for reimbursement of up to $10,000. You will need to show proof of the monetary loss.


Proof of Purchase

  • You will need to provide documentation showing expenses, monetary losses, or out-of-pocket charges resulting from the GameStop Security Breach.

Claim Form

  • class action lawsuits

GameStop Security Breach Settlement Notes

  • Crystal Bray, et al. v. GameStop Corp.
  • Case No. 1:17-cv-01365
  • Pending in the U.S. District Court for the District of Delaware

In September 2017, plaintiffs Crystal Bray and Samuel Cool filed this class action lawsuit against GameStop alleging the company compromised consumers’ personal information in a massive security breach that began in August 2016 and lasted until February 9, 2017.

Bray shares that she used her debit card to purchase an Xbox One system, controller, and two video games on www.GameStop.com in February 2017. In June, 2017, Plaintiff Bray received an email notification from her bank that her account balance was $0. Upon immediately checking the transaction history of her banking account online, Bray discovered that a fraudulent charge had been made on her account. This charge was in the amount of $811.84 and made at a Home Depot in San Jose, California on June 14, 2017. The card used to make the fraudulent charge was the same as that used by Bray on www.GameStop.com in February 2017.

Around the same time in June 2017, Bray received a letter from GameStop informing that it had become aware of “a security incident that may have involved Bray’s payment card information” and that “data from payment cards used on the GameStop website may have been obtained by unauthorized individuals.” The information potentially obtained by an unauthorized third-party “may” have included her name, address, payment card number, card expiration date, and Card Verification Value (CVV).

Although the letter was dated June 2, 2017, it indicated GameStop determined the potential for customers’ information to have been stolen nearly two months before, on April 18, 2017. The letter did not offer any credit monitoring, compensation, identity theft insurance coverage, or other remedy for losses.

“The Data Breach was the inevitable result of GameStop’s inadequate data security measures and cavalier approach to data security. Despite the well-publicized and ever-growing threat of security breaches involving payment card networks and systems, and despite the fact that these types of data breaches were and are occurring throughout the restaurant and retail industries, GameStop failed to ensure that it maintained adequate data security measures causing customer Card Information to be stolen,” the class action lawsuit alleges.

GameStop denies that it did anything wrong. Complete details about the case and settlement are provided on the GameStop Security Breach settlement website.


Important Dates

  • 12/13/18: Claim Form Deadline
  • 12/13/18: Objection or Exclusion Deadline
  • 12/19/18: Final Hearing at 9:30 am ET* (class members do not need to attend this hearing in order to receive a slice of the settlement pie).

*Settlement Class Members who wish to speak at the hearing should check www.BraySecurityBreachSettlement.com to confirm that the date or time of the Hearing has not been changed.


Contact Information

  • Mail: Bray et al v. GameStop Corporation, c/o Claims Administrator, P.O. Box 8268, Philadelphia, PA 19101-8268
  • Phone: 1-844-245-3771

Class Counsel


Settlement Website

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