Who is a Class Member
Class members of the TouchTunes Jukebox Skipped Song Class Action Settlement include “all persons who purchased credits to play a song using TouchTunes’ mobile App, which was not played because it was skipped by a person using a TouchTunes-branded remote control in connection with a TouchTunes digital jukebox at any time between May 30, 2010 and October 28, 2013.”
If you used cash or a credit or debit card to purchase credits to play a song directly from a TouchTunes digital jukebox you are not entitled to a refund and not a Class Member.
If you don’t qualify for this settlement, check out our database of other class action settlements you may be eligible for.
Estimated Award
- One Mobile App Credit
Automatic Credit Reimbursement Sub-Class Members (No Claim Form Necessary)
- If you purchased credits to play a song through TouchTunes’ mobile App, and that song was not played because it was skipped by a person using a TouchTunes-branded remote control in connection with a TouchTunes digital jukebox between November 1, 2012 and October 28, 2013, TouchTunes will provide you one TouchTunes mobile App credit to the email address associated with your TouchTunes mobile account. You do not need to file a claim.
Claim Credit Sub-Class Members (Must File a Claim Form):
- If you purchased credits to play a song through TouchTunes’ mobile App, which was not played because it was skipped by a person using a TouchTunes-branded remote control in connection with a TouchTunes digital jukebox between May 30, 2010 and October 31, 2012, and you did not receive a refund for that skipped song, you can claim your credit by completing a claim form by June 21, 2018.
Note: You may only qualify as either an Automatic Credit Sub-Class Member or a Claim Credit Sub-Class Member, not both.
Proof of Purchase
- Claimants will need to provide their TouchTunes’ mobile App Username or associated Email Address.
Claim Form
TouchTunes Jukebox Skipped Song Settlement Notes
- Cline, et al. v. TouchTunes Music Corporation
- Case No. 1:14-cv-04744-LAK
- Pending in the U.S. District Court for the Southern District of New York
In June 2014, Plaintiff Michelle Cline filed this putative class action lawsuit against TouchTunes alleging the company failed to properly issue refunds to consumers who purchased song credits through TouchTunes mobile app and were never played. TouchTunes is a provider of digital jukebox services and also operates a mobile App which allows users to purchase credits to play songs on its digital jukeboxes
Specifically, Cline says that she and other class members who purchased songs through TouchTunes “pay-for-play” jukebox service App are entitled to refunds since their songs were either skipped or otherwise interfered with as a result of a person using a TouchTunes-branded remote control in connection with a TouchTunes digital jukebox. However, the company’s Terms of Use failed to notify customers of this possible situation.
Under the terms of the settlement agreement, TouchTunes will offer a credit reimbursement to Class members. The company has also updated its Terms of Use to specify that user’s selected song may not play due to “the ability of venue staff to skip a song.”
Complete details about the case and settlement are provided on the TouchTunes Jukebox Skipped Song Settlement website.
Class members who wish to exclude themselves or object to the terms of the TouchTunes Jukebox Skipped Song Settlement must do so by April 6, 2018. Class members who wish to participate in the settlement must submit their claim form on or before June 21, 2018.
Important Dates
- 6/21/18: Claim Form Deadline
- 4/6/18: Objection or Exclusion Deadline
- 5/2/18: Final Hearing at 3:30 pm ET* (class members do not need to attend this hearing in order to receive a slice of the settlement pie).
Settlement Class Members who wish to speak at the hearing should check www.jukeboxsettlement.com to confirm that the date or time of the Hearing has not been changed.
Contact Information
- Mail: TouchTunes Jukebox Settlement, c/o JND Legal Administration, P.O. Box 7118, Broomfield, CO 80021
- Phone: 1-888-551-9701
- Email: JukeboxSettlement@jndla.com
Class Counsel
- Jeffrey M. Norton of Newman Ferrara LLP
Settlement Website