Who is a Class Member

The National Collection Systems FDCPA Class Action Settlement includes “all persons with an address in Colorado (1) for whom National Collection Systems, Inc. left, or caused to be left, a voice message, (2) in connection with collection of a consumer debt, (3) from September 17, 2014 to September 17, 2015, (4) that failed to state (a) National Collection Systems, Inc.’s name, or (b) that National Collection Systems, Inc. is a debt collector.”

If you don’t qualify for this settlement, check out our database of other class action settlements you may be eligible for.


Settlement Amount

  • $74,500.00

Estimated Award

  • $60

Each Class member who does not opt-out will receive an equal portion of the settlement fund, which is expected to be approximately $60 per Class member.


Proof of Purchase

  • N/A

Claim Form

  • N/A

National Collection Systems FDCPA Settlement Notes

  • Aisland Rhodes v. National Collection Systems, Inc.
  • Case No. 15-cv-02049-REB-STV
  • Pending in the U.S. District Court for the District of Colorado

Plaintiff Aisland Rhodes brought this unfair debt collection class action lawsuit against National Collection Systems, alleging the company violated the Fair Debt Collection Practices Act (FDCPA) when it left voice messages for Colorado consumers.

Specifically, in none of these voice messages to Rhodes and other class members did National Collection Systems state that communications were from a debt collector or indicated who was actually calling. Instead, the voice messages address Rhodes by her first name and cryptically referred to a “personal business matter” or “business matter” that it wished to discuss with her.

The FDCPA mandates that a debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt.

National Collection Systems denies the claims but agreed to settle to avoid the expense of continued litigation.

Under the terms of the settlement, National Collection Systems will set up a settlement fund of $8,000 (the max statutory damages allowed in an FDCPA class action) and will be distributed equally among participating Class members. the average payout is expected to be $60.

Additionally, NCS will separately pay statutory damages of $1,000 and a $500 incentive award to Rhodes, settlement administration costs and attorneys; fee not to exceed $65,000 and no less than $35,000.

Complete details about the case and settlement are provided on the National Collection Systems FDCPA settlement website.

Class members who wish to object to or exclude themselves from the National Collection Systems FDCPA settlement must do so by April 6, 2018. Class members who wish to participate in the settlement do not need to do anything and will automatically receive payment if and when the settlement is granted final approval.


Important Dates

  • 4/6/18: Objection or Exclusion Deadline
  • 5/10/18: Final Hearing at 11:00 am CT* (class members do not need to attend this hearing in order to receive a slice of the settlement pie).

*Settlement Class Members who wish to speak at the hearing should check www.RhodesFDCPAAction.com to confirm that the date or time of the Hearing has not been changed.


Contact Information

  • Mail: Settlement Administrator, First Class, Inc./ J13713- Rhodes, 5410 W. Roosevelt Rd., Suite 222, Chicago, IL 60644-1490

Class Counsel


Settlement Website

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