Claim $60 24-7 Intouch Job Background Check Class Action Settlement

Who is a Class Member

You are Class member of the 24-7 Intouch Job Background Check Class Action Settlement “if you applied to Ascenda between January 1, 2014 and October 31, 2015, signed a D&A Form, and Ascenda procured or caused to be procured your consumer report on the basis of the D&A Form. You also may be a member of the Pre-Adverse Action Notice Subclass if your application or employment was denied or terminated based on the results of the consumer report.”

If you don’t qualify for this settlement, check out our database of other class action settlements you may be eligible for.

Settlement Amount

  • $1,100,000.00

Estimated Award

  • $60

Once attorneys’ fees and expenses and services awards are deducted, the net settlement fund will be divided pro rata (equal share) among all Settlement Class Members who do not opt out. It is estimated that the cash payout for each Class member will be $60, or possibly more if you did not receive or were fired from a job at Ascenda based on the information in your background check.

Proof of Purchase

  • N/A

Claim Form

  • N/A – To receive your settlement payment, you do not have to do anything. If the Settlement is given the final nod, you will receive a check for your share of the net settlement fund.

24-7 Intouch Job Background Check Settlement Notes

  • Ashley Moody, et al. v. Ascenda USA d/b/a 24-7 Intouch, and Verified Credentials Inc.
  • Case No. 0:16-cv-6364-WPD
  • Pending in the U.S, District Court for the Southern District of Florida, Fort Lauderdale Division

In 2015, plaintiff Ashley Moody brought this putative class action lawsuit on behalf of all applicants and employees of Ascenda (24-7 Intouch), alleging the company violated the Fair Credit Reporting Act (FCRA) because of how they obtained background checks.

Specifically, Moody claims that Ascenda’s D&A form contained release language and their process for distributing a copy of the background check before taking adverse employment action based upon that report was illegal.

Ascenda (24-7 Intouch) denies that it engaged in any wrongdoing or that it violated the FCRA but agreed to settle the allegations to avoid further litigation. The settlement was given preliminary approval on October 23, 2017.

The Frequently Asked Questions section on the settlement website further summarizes the terms of the settlement and how Class Members can file a claim. Complete details are provided in the Settlement Agreement. The Settlement Agreement and other related documents are available on the 24-7 Intouch Job Background Check website.

Class members who wish to exclude themselves or object to the terms of the 24-7 Intouch Job Background Check Settlement must do so by February 1, 2018.

Important Dates

  • 2/1/18: Objection or Exclusion Deadline
  • 3/9/18: Final Approval Hearing at 1:30 pm ET* (class members do not need to attend this hearing in order to receive a slice of the settlement pie).

*Settlement Class Members who wish to speak at the hearing should check to confirm that the date or time of the Hearing has not been changed.

Contact Information

  • Mail: Moody v. Ascenda USA Settlement Administrator, c/o Kurtzman Carson Consultants, P.O. Box 404000, Louisville KY 40233-4000
  • Phone: 1-813-224-0431

Class Counsel

Settlement Website

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