CitizensBank.com/PayMyLoan Online Services
Citizens Bank Pay My Loan Options
- Make a one-time payment online
- Set up recurring payments (the best option to ensure payment is never missed)
- Pay by phone by calling 1-888-805-0200 (the worse option when making a payment)
- Via US Mail
- Pay inside a Citizens Bank branch during normal business hours
When making a Citizens Bank Loan Payment please note payments made with a checking account, savings account or debit card will post to an account on the same business day if paid by 5:30 p.m. EST.
The Citizens Bank Pay My Loan phone option requires one day processing time.
Customers will also be charged a mind-blowing $12.50 fee when making a payment over the phone! Whoa!
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CitizensBank.com/PayMyLoan Customer Service
- General customer service 1-800-922-9999 24 hours a day 7 days a week
- Issues with mobile banking should be directed to toll-free 1-877-670-4100
- For Citizens Bank Business Loan account please dial 1-800-862-6200
CitizensBank auto loan grace period?
The typical loan “grace period” with Citizens can range from 0 – 15 calendar days. Late fees are calculated according to the terms of the loan.
CitizensBank on Social Media
- Facebook: www.facebook.com/citizensbank
- Twitter: Twitter.com/CitizensBank
- LinkedIn: www.linkedin.com/company/citizens-bank
The Citizens Financial Group, Inc. corporate office is based at One Citizens Plaza Providence, RI 02903 United States and can be reached at 401-456-7000.
Citizens Financial Group, Inc. operates as the bank holding company for Citizens Bank, National Association and Citizens Bank of Pennsylvania that provide retail and commercial banking products and services in the United States.
For Citizens One personal loans please visit citizensone.com/personal-loans/overview.
CitizensBank Online Loan Pay Notes
- Please have your 14-digit account number on hand when making a payment
- Email address and a social security number/Tax ID number will also be needed when setting up recurring payments
- Allow up to 7 days for the payment to be processed if paying by mail
- Same day processing is guaranteed if you make a payment in person at Citizens Bank (find a Citizens Bank Location)
CitizensBank.com/PayMyLoan is designed for auto (i.e. SUV, Truck, Minivan), boat, recreational vehicle, or home equity line of credits from Citizens Bank.