– Upgrade Sears Mastercard Online Upgrade

  • Upgrade a Sears credit card online in a matter of seconds
  • Requires the card holders full name and SSN
  • Must be 18 years of age or older
To respond to the letter regarding your upgrade please visit and take a few moments to complete the form. Notes

  • Super easy to upgrade even a caveman could do it (or your wife)
  • Visiting requires Internet connection
  • Requires the Last 4 Digits of Primary Accountholder’s SSN and the security code
  • Card Offer Sears Card is available in both English and Spanish
  • Operated by Citi

CITI, CITI and Arc Design, CITIBANK, CITIGROUP, CITICORP and CITI NEVER SLEEPS are trademarks and service marks of Citigroup Inc. and Citibank, N.A. and are used and registered throughout the world.

Must have a good to great credit score in order to obtain the Sears credit card.

Sears Card Offer Payment Information

Please write to “Sears Consumer Payments P.O. Box 9001055 Louisville, KY 40290-1055” or to make an express payment write to “Sears Consumer Express Payments Attn: Consumer Payment Dept. 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213”. Customer Service

  • Sears Card Phone Number: 1-800-815-7701 24/7
  • ADDITIONAL PHONE NUMBERS: Technical Assistance 1-800-815-7701
  • TDD/TTY for the Hearing Impaired 1-866-357-2484
  • Outside the U.S., Canada and Puerto Rico, Call Collect 1-800-437-3277

Any questions in regards to by mail can be directed to Sears Private Label General Inquiries P.O. Box 6275 Sioux Falls, SD 57117.

Sears Card Upgrade Website

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