$7M NRG Residential Solar TCPA Class Action Lawsuit

Who is a Class Member

You are included in the NRG Residential Solar TCPA Class Action Settlement if you received a phone call(s) regarding the sale or leasing of a NRG Residential Solar Panel System.

Specifically, court documents indicate that anyone who “received a Telephone Call or Calls and NRG Residential was offered your name and contact information as a “lead” from a third-party lead generator as a result, as reflected in NRG Residential’s business records” is a Class member.

If you don’t qualify for this settlement, check out our database of other class action settlements you may be eligible for.

Settlement Amount

  • $7,000,000.00

Estimated Award

  • TBD

Individual settlement payouts will be divided equally among eligible Class members and will be based on how many valid and timely claims are submitted. It is estimated there are 317,000 individuals in the settlement Class.

Proof of Purchase

  • Claimants will need to provide their Claim ID and PIN code located on their postcard or emailed Class Notice and the phone number that received the unwanted telemarketing calls from NRG Residential Solar Solutions.

Claim & Verification Form

  • class action lawsuits

NRG Residential Solar Solutions Telemarketing Calls Settlement Notes

  • Dobkin v. NRG Residential Solar Solutions LLC
  • Case No. 3:15-cv-05089-BRM-LHG
  • Pending in the U.S. District Court for the District of New Jersey, Trenton Division

In January 2015, plaintiff Michael Dobkin filed this class action lawsuit alleging NRG Residential Solar Solutions violated numerous provisions of Telephone Consumer Protection Act by engaging in a “pervasive” telemarketing campaign where it made unwanted telemarketing calls to tens of thousands of individuals without their consent. Many of these calls were placed to consumers who were on the Do Not Call Registry.

NRG is a major commercial and residential energy provider and the sixth-largest residential solar installer in the United States. Around 2014, NRG launched a telemarketing campaign to sell and schedule in-home solar installations. This campaign was operated by having telemarketing calls placed to consumers’ phones using automatic dialers/

According to the lawsuit, NRG agents misrepresented themselves as working with fictional or unrelated nonprofit government entities like the “Department of Solar Energy” or the “Clean Planet Program” in deliberate attempts to mislead consumers. Further, rather than use live representatives, some of the calls placed by NRG featured prerecorded or artificial voices – commonly known as robocalls. Additionally, the complaint alleges that NRG disables or obscured certain menu prompts on these telemarketing calls to make it difficult for consumers to opt-out of receiving future calls.

The Telephone Consumer Protection Act (TCPA) was enacted to stop the exact types of calls alleged in this class action lawsuit. Since Dobkin and others never voluntarily provided their phone numbers to NRG Residential Solar, the company is purportedly violating TCPA law.

NRG denies these allegations and contends that it acted with consumers’ consent, that the calls were not prerecorded and/or autodialed or made to numbers registered on the National Do-Not-Call Registry, that it is not responsible for calls made by third parties, or that the calls otherwise did not violate the TCPA.

Complete details regarding the case and settlement are provided in the Class Notice, which is available on the NRG Residential Solar TCPA Settlement website.

Class members who wish to exclude themselves or object to the terms of the NRG Residential Solar TCPA Settlement must do so by February 20, 2018. Class members who wish to participate in the settlement must submit their claim form on or before February 20, 2018.

Important Dates

  • 2/20/18: Claim Form Deadline
  • 2/20/18: Objection or Opt-Out Deadline
  • 5/1/18: Final Hearing at 10:00 am ET* (class members do not need to attend this hearing in order to receive a slice of the settlement pie).

Settlement Class Members who wish to speak at the hearing should check www.NRGResidentialSolarTCPASettlement.com to confirm that the date or time of the Hearing has not been changed.

Contact Information

  • Mail: NRG Residential Call Settlement Administrator, c/o KCC Class Action Services LLC, P.O. Box 404043, Louisville, KY 40233-4043
  • Phone: 1-866-652-8179

Class Counsel

  • Rafey S. Balabanian and Eve-Lynn J. Rapp of Edelson PC

Settlement Website

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