24 Hour Fitness Prepaid Membership Class Action Settlement

Who is a Class Member

Class members of the 24 Hour Fitness Prepaid Membership Settlement include all U.S. residents “who enrolled in, or *updated a 24 Hour Fitness Prepaid Membership on or after April 1, 2006, and were still enrolled in a Prepaid Membership as of April 1, 2015, as indicated in 24 Hour Fitness’s membership records system.”

If you don’t qualify for this settlement, check out our database of other class action settlements you may be eligible for.

Estimated Award

  • Refund, Membership Reinstatement, or Reduced Renewal Amount

FAQ5 provides specific details on the various benefits you can expected to receive from the 24 Hour Fitness Prepaid Membership Settlement, depending on your specific prepaid membership status.

Proof of Purchase

  • Claimants must provide their unique 10-digit (may contain leading zeroes) which can be found directly above your name and address on the Claim Form and Declaration you received, and beneath the bar code. You can also use your 24 Hour Fitness Prepaid Membership Agreement Number.

Claim Form

  • class action lawsuits

24 Hour Fitness Prepaid Membership Settlement Notes

  • In Re 24 Hour Fitness Prepaid Memberships Litigation
  • Case No. 4:16-cv-01668
  • Pending in the U.S. District Court for the Northern District of California

The 24 Hour Fitness Prepaid Membership settlement resolves claims in two consolidated class action lawsuits as well as a government lawsuit. These lawsuits allege that 24 Hour Fitness fraudulently induced customers into purchasing “lifetime memberships” to its gyms, where if they prepaid one to three years’ worth of membership fees, they were promised in exchange that they would only have to nominal annual renewal fees each year thereafter. These annual renewal fees were supposed to remain constant for the remainder of the member’s life – the Lifetime Fee Guarantee.

However, when 24 Hour Fitness came under new ownership, the gym chain decided to stop honoring the Lifetime Fee Guarantees and told members – some of whom had paid the same annual renewal fee for more than two decades – that their fees would increase. In most cases, these fees doubled or triples their previous rates.

When members voiced their outrage to this alleged breach of contract across the U.S., 24 Hour Fitness responded by telling members to look at the fine print on their membership agreements and argued that it is allowed to increase annual renewal fees as much as they want – regardless of what their sales representative promised.

This prompted plaintiffs Kevin O’Shea, Mark Vitcov, Rod Morris, Michael Losquadro, Russell Marchewka, and Dipti Shah to file a consolidated class action lawsuit, calling 24 Hour Fitness out on their alleged bait and switch prepaid membership scheme.

24 Hour Fitness denies these allegations and that it violated the law by increasing annual renewal amounts for prepaid members, but agreed to the settlement to end the lawsuit and avoid the uncertainties and costs associated with a trial. The settlement was preliminary approved on December 14, 2017.

The FAQ section on the settlement website further summarizes the terms of the settlement and how Class Members can file a claim. Complete details are provided in the Settlement Agreement. The Settlement Agreement and other related documents are available on the 24 Hour Fitness Prepaid Membership Class Action Settlement website.

Class members who wish to opt-out or object to the terms of the 24 Hour Fitness Prepaid Membership Settlement must do so by February 26, 2018. Class members who wish to submit a claim must do so by February 26, 2018.

Important Dates

  • 2/26/18: Claim Form and Declarations Deadline
  • 2/26/18: Objection or Opt-Out Deadline
  • 6/1/18: Final Approval Hearing at 9:00 am PT* (class members do not need to attend this hearing in order to receive a slice of the settlement pie).

*Settlement Class Members who wish to speak at the hearing should check prepaidmembershipsettlement.com to confirm that the date or time of the Hearing has not been changed.

Contact Information

  • Mail: 24 Hour Fitness USA Inc., Prepaid Memberships Settlement – 5753, c/o Rust Consulting, P.O. Box 2616, Faribault, MN 55021-9616
  • Phone: 1-888-773-8392

Class Counsel

Settlement Website

9 thoughts on “24 Hour Fitness Prepaid Membership Class Action Settlement”

  1. Hi I didn’t receive the mailed claim form to fill out. I have tried to enter my prepaid membership information through the prepaidmembership form, but it will not accept my Prepaid Membership #, which is AM92873.

    Can you please assist me.

    Thank you

  2. It was indicated to me that there was lawsuit going on with 24-hour fitness centers related to the lifetime membership. I had signed up for my family membership in 2007. Other details are provided. Below.

  3. This settlement does not cover all of the Arizona residents because 24 hour sold all gyms to la fitness. Sure we can get the difference we over paid in the past but it does not help going forwards. Since there are no longer any 24 hour fitness in Arizona we can not get our annual renewal back to where it should be. This is unfair and I will be in court June 1 in Oakland making sure the judge knows this is not a fair settlement.

    • Did you go? All info has been squelched, the settlement website has been down since the reason for its existence became valid, very suspicious! You might be our only witness. Thanks.

  4. I rec’d my reimbursement check on Fri. 08-23-18. However, I did not get the full refund. The check did not include the overpayment I paid when I recently renewed my yearly membership on July 1, 2018. How do I get this amount back? This is why I did not want to pay this year’s membership until the computers at 24-hour fitness reflected the correct amount owed. Please respond? I would like get this year’s overage paid back to me. I submitted a check reissue form on the site, requesting the additional reimbursement. Thank you!

    • I had the same experience–was billed by 24 Hour Fitness at the higher amount. Same question–will the average be refunded, and will they stop billing at the higher rate in future years? Thanks!

      • I finally got a refund for this year’s overcharge. I am hoping that the agreement stipulates we will not be overcharged in the future. I will take a look at the agreement document and see what it says about that.

  5. They are charging me the higher rate, said that needs to be done and a refund to follow. Called for refund, Customer Service states price change affected 2019. Is that correct price will change in 2019 or can someone assist me?


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