Who is a Class Member

Class members of the NPAS Solutions Wrong Number Debt Collection Calls Class Action Settlement include “all persons in the United States who (a) received calls from NPAS Solutions, LLC between March 28, 2013 and December 4, 2017 that (b) were directed to a phone number assigned to a cellular telephone service, (c) for which NPAS Solutions’ records contain a “WN” designation, and (d) were placed using an automatic telephone dialing system.”

NPAS Solutions has identified approximately 179,642 unique cellular telephone numbers that fall within the settlement class.

If you don’t qualify for this settlement, check out our database of other class action settlements you may be eligible for.

Settlement Amount

  • $1,432,000.00

Estimated Award

  • TBD

Each class member who submits a timely and valid claim form will receive an equal share of the net settlement fund once attorneys’ fees, plaintiff incentive awards, and settlement administration costs are deducted.

Proof of Purchase

  • N/A

Claim & Verification Form

  • class action lawsuits

NPAS Solutions Wrong Number Debt Collection Calls Settlement Notes

  • Charles T. Johnson v. NPAS Solutions LLC.
  • Case No. 9:17-cv-80393
  • Pending in the U.S. District Court for the Southern District of Florida

In May 2017, plaintiff Charles Johnson brought this class action lawsuit against NPAS Solutions alleging the debt collection company violated the Telephone Consumer Protection Act by routinely dialing wrong or reassigned telephone numbers that to not belong to the intended recipient.

Specifically, Johnson says that in an attempt to contact a third party “Stephanie” for the purpose of collecting a debt in default, NPAS Solutions placed numerous calls to his cell phone – a phone for which he is the sole subscriber. These wrong number debt collection calls were placed using an automatic telephone dialing system (ATDS) or a prerecorded voice. Even after Johnson informed NPAS Solutions that the company was calling the wrong person and instructed them to stop calling him, NPAS Solutions continued to place calls to his cell phone.

The Telephone Consumer Protection Act or TCPA restricts the use of automated telephone equipment and prerecorded voice calls to any telephone number, unless a consumer has provided written prior express consent to receive such calls.

NPAS Solutions denies the allegations but agreed to settle the case for $1.4 million. Complete details about the case and settlement are provided on the NPAS Solutions Wrong Number Debt Collection Calls Settlement website.

Class members who wish to opt-out or object to the terms of the NPAS Solutions Wrong Number Debt Collection Calls Settlement must do so by March 19, 2018. Class members who wish to participate in the settlement must submit their claim form on or before March 19, 2018.

Important Dates

  • 3/19/18: Claim Form Deadline
  • 3/19/18: Objection or Opt-Out Deadline
  • 5/7/18: Final Hearing at 11:00 am ET* (class members do not need to attend this hearing in order to receive a slice of the settlement pie).

Settlement Class Members who wish to speak at the hearing should check www.JohnsonNPASSolutionsSettlement.com to confirm that the date or time of the Hearing has not been changed.

Contact Information

  • Mail: Johnson v. NPAS Solutions LLC, KCC LLC, Settlement Administrator, P.O. Box 404042, Louisville, KY 40233-4042
  • Phone: 1-866-650-4059

Class Counsel

Settlement Website


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